"We are very pleased with our spa and are having alot of fun with it. It is so great to have it with teenagers in the house! The spa is a place in our home where we can all relax without any distractions and have some great conversations. This is a priceless benefit." Thank you, Marcia
Marcia and Silvio
D1 Nautilus 

"We are thrilled with our spa...Pools Etc. has provided us with prompt and courteous service!"
Jack and Laura
D1 Californian 

"My husband and I just love our new spa! It is easy to take care of and anytime we have a question Mark answers them. Pools Etc. has been very helpful with everything!"
Rosemary and Peter
D1 Aurora II

"The spa is very relaxing, even in the warmer weather. The massaging jets are a great help for our neck, knee, and arthritic aches and pains. The maintenance is virtually non-existent!"
Allen and Penny
D1 Triad II

"I have wanted a spa for many years. I finally decided to "go for it," and did!! It was a decision I should have made long before now. Since being an owner, I've missed only four nights of using my spa, and that was only because I was out of state!  I am a person that has difficulty sleeping, but I now use the spa right before bed and I am out in a flash! It's especially great in a heavy rain, and I am looking forward to relaxing in the snow!"
Joe & Robin
D1 Seville

"Susan and I purchased our spa in January 2003 from Pools Etc. in East Lyme Ct. We had been looking at other well known brands until our friends told us about Dimension One. We followed their recommendation and did extensive research both on line and in the stores. We compared the features, workmanship and pump capacities of each spa, and found Dimension One to be of the highest quality. We decided on the Aurora II, which comfortably seats 5 adults.

"We use our spa everyday, both for relaxation and for therapy. I had broken my hip back in 1994 and experience arthritic type pain in the joint and muscle area. Soon after my surgery, we went to a home show and bought a hot tub without really doing any research on the product. This turned out to be a mistake. We had nothing but problems with the product and service. This time I know we have made the right choice."

"We have thoroughly enjoyed our spa. It's a nice retreat from those stressful workdays, and our children even enjoy spending time in it with us."

"We have been very pleased with the service and staff at Pools Etc. They have always made themselves available to answer any of our questions or concerns. If you are looking for a quality product with excellent service, we highly recommend purchasing a Dimension One Spa from Pools Etc."

Tom & Susan
D1 Aurora II

"I am very happy with my spa, it is simple to operate and keep clean. It is energy efficient; my electric bill did not go as high as I thought it would. I would also like to say that I am very happy with Pools Etc. They were very helpful and professional in the process of buying a spa."

Robert
D1 Seville

"We are very happy with the quality of our spa. After much research we felt that this is the best product on the market. The staff at Pools Etc. are very knowledgeable and professional."

Allan
D1 Diplomat

"We are very happy with the quality of our spa and the quality of the service we have received from Pools Etc."

Steve & Nannette
D1 Aurora II 

"My spa has been one of the best purchases I could have made. The relaxation and companionship with my children that I have received is worth every penny. Whether it is a cool summer evening or a fridged winter night, I relax in my spa, listen to the nature around me, watch the moon rise, the wind in the trees, the snow flying around me, gentle conversation with my teenagers (hot water increases communication skills) all these things have been made possible. The Pools Etc. people have been extremely helpful and I like the fact that I can drop by with a water sample and get advice. Thanks guys."

Kathie
D1 Diplomat

"My family and I have been using our Dimension One Chairman II purchased from Pools Etc., since June of 2002 and we love it! I personally spend 5 to 6 nights a week in the spa for relaxation and enjoyment. My family also uses it regularly and continues to comment that we should have purchased a spa years ago. I have been working out for over twenty-five years, and am very achy because of it. Now that I am older, I have back and shoulder problems. Since using my Dimension One, I have noticed a tremendous difference in how wonderful I feel. Pools Etc. installed my spa and has professionally instructed me on how to maintain it. The spa operates easily with little work on my part. I will never be without a Dimension One again. I have been doing business with Pools Etc., a respectable family business, for over seven years, and they have been great to deal with. They have a knowledgeable staff, exceptional products, and excellent service. I would recommend investing in a Dimension One today, and use it everyday for health and personal enjoyment."

Leo
D1 Chairman II  

"We bought our first spa from another company, who over-promised and under-delivered. Their product was unreliable, and service was reluctant at best. Pools Etc. helped us find a great spa, at the right price. We recommend Pools Etc. without reservation."

Michael & Donna
D1 Diplomat 

"I have been very pleased with my Dimension One spa. It has been very little maintenance, and only adds about $14 per month to my electric bill. It is great to be able to soak in the spa in the winter with the snow covering the ground. The service is fantastic from Pools Etc. The staff is very friendly and knowledgeable. I have nothing but good things to say about Pools Etc. and the products they represent."

Dave
D1 Interlude 

"Mark and his crew were exceptional from our first visit to the store, to delivery of our spa, to answering questions related to continued maintenance. The product speaks for itself and has changed our lives in a most healthy and positive way."

Scott & Corinne
D1 Chairman 

"We love our spa and use it almost daily. It has really added to our family life and has benefited our health in many ways! I can't imagine life without a spa now. I'll always have to have one!"

Cynthia
D1 Aurora II  

"We purchased our Dimension One spa from Pools Etc. in 2000. The reason we bought our spa from them is due to the excellent job they did on our inground pool a couple years before. They are always extremely helpful and courteous. Their knowledge of water conditions and treatment is exceptional. We would recommend Pools Etc. to anyone without hesitation."

Gary & Lisa
D1 Californian 

"I love my Dimension One spa and use it 3-4 times per week all year long. The decision to purchase the spa was one of the best I have made for myself. These spas are very easy to care for, maintain, and are inexpensive to run. A very satisfied customer."

Shelley
D1 Arena 

"Good customer service!"

Cliff & Judy
D1 Chairman II

"One of the best purchases we have made. We use it all year long outdoors. Great for relaxation and to just get away from it all! Mark and the staff are wonderful, knowledgeable people to do business with."

Lorraine
D1 Chairman II

"Pleasant, great people to work with. Delivery and installation was done with no headaches. Service calls have been expedited very quickly."

William & Regina
D1 Arena 

"We love our spa especially during snowstorms! Pools Etc. has been responsive to all our questions. The spa has never given us any problems, we use it year round."

Mary Anne & Rick
D1 Chairman II

"We travel a lot so the self-cleaning feature assures us that it's always in perfect condition for our use. The spectrum of jets in the hot tub makes it truly useful for all seasons. We love it and use it year round."

Gene & Kathy
D1 Aurora II  

"In the pursuit of relief for my wife's bad back, I purchased a Dimension One spa from Pools Etc. We both enjoyed the spa more than we had expected to. Delivery and set up were carefree. Mark cheerfully answered my chemistry control questions, no matter how many seasons I asked him the same thing. When a minor manufacturing defect suddenly reduced jet flow, Pools Etc. was quick to repair the faulty part at no charge. My wife said, "buying this spa was the best decision we've ever made." Dimension One and Pools Etc. are a great combination."

Robert
D1 Aurora II